Date(s): 7/18/16
Topic: iPads and more
Reflection:
I finally finished resetting all of the iPads that we have. Then more kept trickling in from other branches. The company has about 14 branches, spread out east of the Mississippi. We (the IT department) are responsible for tech support for all of them. Apparently, the IT Manager before Piter was not very good at being a manager. He basically let the branches do whatever they wanted to. Now the Piter is cracking down on them, they are being difficult, hence them sending in iPads several weeks after the deadline.
The CCC has been busy for about a week or so and we have just been trying to keep up with all of the tickets. I try to fix whatever I am able to, but it isn't a whole lot. My main focus has been the iPads. We did have a couple machines in here with broken hard drives. That is probably my favorite part of the job, fixing the hardware problems.
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